Privacy Policy

At Ledbackpacks.co.uk, we are committed to safeguarding your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data when you visit our website or purchase our LED backpacks, luggage, and waist bags.

1. Information We Collect
We may collect and process the following information about you:
- Your name, address, email address, and telephone number, provided when you place an order or create an account.
- Payment details (handled securely by our payment processor; we do not store your payment card details).
- Information about your browsing behaviour on our website using cookies and similar technologies.
- Any communications you send to us, including emails and contact form submissions.

2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Contact you with updates about your order, returns, or customer service requests.
- Send you marketing communications (only if you have opted in).
- Improve our website and customer experience.
- Meet our legal obligations.

3. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties, including:
- Service providers (such as payment processors, couriers, and website hosts) who help us operate our business.
- Authorities if required by law.

4. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymised data about site usage. You can manage cookie preferences in your browser settings. For more details, please see our Cookie Policy.

5. How We Protect Your Data
We implement appropriate technical and organisational measures to keep your personal information secure, including SSL encryption and regular security reviews.

6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request that we correct or erase your data.
- Object to or restrict the processing of your data.
- Withdraw consent to marketing at any time.
To exercise any of these rights, please contact us.

7. Changes to This Policy
We may update this privacy policy from time to time. Please check this page occasionally for the latest version.

8. Contact Us
If you have any questions regarding this policy or your personal data, please contact us at hello@ledbackpacks.co.uk.